Information We Collect

We collect information you provide when you register for an event, purchase a pass or membership, apply to speak, request sponsorship information, submit a contact form, or communicate with the event team. This may include your name, job title, organization, email address, phone number, billing information, attendance preferences, uploaded materials, and message content.

We also collect limited technical information such as device type, browser, IP address, referring page, pages viewed, and interaction data through security, analytics, and performance tools.

How Information Is Used

Information is used to process registrations and payments, manage attendance, respond to inquiries, evaluate speaker applications, administer sponsorships, deliver event communications, support account access, improve website performance, prevent fraud, and comply with legal obligations.

Payments and Service Providers

Payments may be processed by third-party payment providers. We do not store complete payment card numbers on this website. We may share necessary information with hosting, email, analytics, event, payment, security, and customer relationship service providers that support our operations.

Communications and Choices

We may send transactional messages about registrations, orders, schedules, applications, or requested information. Marketing messages may be sent when permitted by law. You may unsubscribe using the link in a marketing message or contact us to update communication preferences.

Cookies and Analytics

Cookies and similar technologies support security, account sessions, shopping features, preferences, analytics, and website performance. Additional information is available in the Cookie Policy.

Data Retention and Security

We retain information for as long as reasonably necessary for event administration, customer support, accounting, dispute resolution, security, and legal compliance. Reasonable administrative, technical, and organizational safeguards are used, but no internet transmission or storage system is guaranteed to be completely secure.

Your Privacy Requests

Depending on your location, you may have rights to request access, correction, deletion, restriction, or a copy of personal information. Requests may be sent to community@scale-community.com. We may need to verify your identity before completing a request.

Children and External Links

The website and events are intended for professionals and are not directed to children. External websites and embedded services have their own privacy practices, and we are not responsible for their content or policies.

Policy Updates and Contact

This policy may be revised as services, technologies, or legal requirements change. Questions about privacy practices may be sent to community@scale-community.com.